For Appalachian Power, we are conducting impact and process evaluations of a number of energy efficiency for residential and commercial customers in West Virginia and Virginia. We have also evaluated a Conservation Voltage Reduction Program that Appalachian Power is implementing in West Virginia. Our work for Appalachian Power includes evaluation of prescriptive and custom incentive programs in the non-residential sector, and efficient product, energy efficient kits, appliance recycling, upstream lighting, income-qualified and non-income-qualified weatherization, and manufactured home programs in the residential sector.