The IT Administrator plays a crucial role in providing comprehensive end user support, performing device configuration and management, and maintaining and supporting IT security controls. This position is based in our Sacramento corporate headquarters, with a potential hybrid remote/in-office work arrangement.
Responsibilities:
- Configure and manage end user devices, including computers, laptops, and mobile devices.
- Maintain and support IT security controls, ensuring compliance with company policies and industry standards.
- Address ad hoc end user needs, troubleshoot technical issues, and provide timely resolutions.
- Collaborate with cross-functional teams to support various IT projects and initiatives.
- Assist in the implementation and maintenance of IT infrastructure, including networking and server administration.
- Document and update IT procedures and technical documentation as required.
- Stay up to date with emerging technologies and industry trends to provide proactive support and recommendations.
Requirements:
- Proven experience as an IT Administrator or similar role, with expertise in end user support.
- Strong knowledge of Windows device configuration and management.
- Familiarity with IT security controls, such as antivirus software and access controls.
- Excellent organizational skills, with the ability to prioritize and manage multiple tasks effectively.
- Strong communication and interpersonal skills to provide outstanding customer service.
- Experience with cloud-based services and platforms (Microsoft 365) is preferred.
- Bachelor’s degree in Computer Science, Information Technology, or a related field is a plus.
Benefits:
- Competitive salary commensurate with experience.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with employer match.
- Flexible work arrangements with hybrid remote/in-office options.
We are an equal opportunity employer and value diversity in our workforce. We encourage applications from all qualified individuals, regardless of race, ethnicity, gender, age, disability, or veteran status.
Compensation Range: $60,000 – $90,000